Terms & Conditions

Last Updated: January 15, 2026

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires:

• "Rooli Casino", "We", "Us", or "Our" refers to the operator of the rooli casino platform and all associated services.
• "User", "You", or "Your" refers to any individual who accesses or uses our services.
• "Account" means the personal gaming account registered by a User on the Rooli Casino platform.
• "Services" means all gaming products, features, and functionalities provided by Rooli online casino.
• "Website" refers to the rooli casino platform accessible through web browsers and mobile devices.
• "Bonus" refers to any promotional offer, including rooli casino bonus, free spins, or other incentives provided by us.
• "Real Money" means actual currency deposited by Users for wagering purposes.
• "Bonus Funds" means promotional credits that cannot be withdrawn until wagering requirements are met.

2. Acceptance of Terms

By accessing rooli casino, registering an account, or using our services, you confirm that:

• You are at least 18 years of age or have reached the legal age of majority in your jurisdiction, whichever is higher.
• You are legally permitted to participate in online gambling activities in Germany and your place of residence.
• You have the legal capacity to enter into binding agreements.
• All information provided during registration is accurate, complete, and current.
• You will comply with all applicable laws and regulations regarding online gambling.
• You accept full responsibility for any activities conducted through your rooli casino login credentials.
• You understand that gambling involves risk and may result in financial loss.

3. Account Registration and Management

3.1 Account Creation

To access certain features of Rooli Casino, you must register an account by providing:

• Full legal name as it appears on official identification
• Valid email address
• Date of birth
• Residential address in Germany
• Valid phone number
• Secure password for rooli casino login access

3.2 Account Restrictions

Users are subject to the following account restrictions:

• Only one account per person, household, IP address, and device is permitted.
• Accounts cannot be transferred, sold, or shared with other individuals.
• You must not allow any third party to access your rooli casino login credentials.
• Creating duplicate or multiple accounts will result in immediate closure of all accounts and forfeiture of funds.
• Accounts registered using false or misleading information will be suspended or terminated.

3.3 Account Verification

Rooli Casino reserves the right to request verification documents at any time, including:

• Government-issued photo identification (passport, ID card, driver's license)
• Proof of address (utility bill, bank statement dated within the last 3 months)
• Payment method verification (credit card photos, bank statements)
• Source of funds documentation for large transactions
• Additional documents as required by regulatory authorities

3.4 Account Security

You are responsible for maintaining the confidentiality of your rooli casino login details and for all activities under your account. You must:

• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Log out after each session, especially when using shared devices
• Enable two-factor authentication when available
• Not share your account credentials with anyone

4. Deposits and Withdrawals

4.1 Deposits

When making deposits to your Rooli Casino account:

• All deposits must be made using payment methods registered in your own name.
• Minimum and maximum deposit limits apply and are displayed during the deposit process.
• Deposits are typically processed instantly, though some payment methods may take longer.
• We reserve the right to refuse deposits from certain payment sources.
• Third-party deposits are strictly prohibited and will result in account suspension.
• All deposit transactions are subject to anti-money laundering verification.

4.2 Withdrawals

Withdrawal procedures at Rooli online casino include:

• Withdrawals must be made to the same payment method used for deposits where possible.
• Account verification must be completed before your first withdrawal.
• Minimum withdrawal amounts apply depending on the payment method.
• Processing times vary by payment method: e-wallets (24-48 hours), bank transfers (3-5 business days).
• We reserve the right to request additional verification for withdrawals exceeding certain thresholds.
• Active rooli casino bonus funds must meet wagering requirements before withdrawal of associated winnings.

4.3 Fees and Charges

Rooli Casino does not charge fees for deposits or withdrawals. However, your payment provider or bank may impose their own charges, which are beyond our control.

5. Bonuses and Promotions

5.1 General Bonus Terms

All rooli casino bonus offers are subject to the following conditions:

• Bonuses are available to eligible players who meet specific criteria.
• Each bonus has specific terms including wagering requirements, expiry dates, and eligible games.
• Wagering requirements must be completed before bonus winnings can be withdrawn.
• Maximum bet limits apply when playing with bonus funds (typically €5 per spin/bet).
• Bonuses cannot be combined unless explicitly stated in the promotion terms.
• We reserve the right to modify, suspend, or cancel any promotion at any time.
• Abuse of bonus offers will result in forfeiture of bonuses and potential account closure.

5.2 Wagering Requirements

Wagering requirements for rooli casino bonus funds mean:

• The bonus amount must be wagered a specified number of times before withdrawal (e.g., 35x).
• Different games contribute differently toward wagering: slots (100%), table games (10-20%), live casino (10%).
• Only bets placed with bonus funds count toward wagering requirements.
• Wagering must be completed within the specified timeframe, typically 30 days.
• Incomplete wagering at expiry results in forfeiture of bonus and associated winnings.

5.3 Bonus Restrictions

Players using rooli casino bonus funds must adhere to:

• Maximum bet limits per spin or round while bonus is active
• Game restrictions specifying which games are eligible for bonus play
• Maximum win caps that limit withdrawable winnings from bonuses
• Withdrawal restrictions until wagering requirements are fulfilled
• One active bonus per account at any given time

6. Gaming Rules and Conduct

6.1 Fair Play

All users of Rooli Casino must:

• Play in good faith and not engage in fraudulent activities.
• Not use software or tools to gain unfair advantages.
• Not collude with other players or engage in coordinated betting patterns.
• Not exploit errors or malfunctions in games or software.
• Report any technical issues or game irregularities immediately.
• Accept that game outcomes are determined by certified random number generators.

6.2 Prohibited Activities

The following activities are strictly prohibited at Rooli online casino:

• Using multiple accounts to claim bonuses or promotions
• Engaging in bonus abuse or advantage play strategies
• Using automated betting systems, bots, or artificial intelligence
• Participating in money laundering or other illegal financial activities
• Providing false or misleading information during registration or verification
• Accessing the platform from restricted territories using VPNs or proxies
• Attempting to reverse engineer or manipulate game software
• Harassing or abusing other players or customer support staff

6.3 Game Malfunctions

In the event of game malfunctions or errors:

• All affected bets and payouts may be voided at our discretion.
• We will investigate the issue and make fair adjustments to affected accounts.
• Players must not continue playing a game they know to be malfunctioning.
• Winnings obtained from known malfunctions will not be honored.
• We will notify affected players of the resolution outcome.

7. Responsible Gaming

7.1 Self-Exclusion

Rooli Casino provides self-exclusion tools allowing players to:

• Temporarily suspend their account for periods ranging from 24 hours to 6 months
• Permanently close their account with immediate effect
• Request exclusion from marketing communications
• Access support resources for problem gambling

7.2 Deposit Limits

Users can set personal deposit limits through their rooli casino login dashboard:

• Daily deposit limits
• Weekly deposit limits
• Monthly deposit limits

Limit increases take effect after a cooling-off period of 24 hours. Limit decreases take effect immediately.

7.3 Reality Checks

Rooli online casino implements reality check notifications to remind players of their session duration and spending. Players can customize the frequency of these reminders in their account settings.

8. Account Suspension and Closure

8.1 Suspension by Rooli Casino

We reserve the right to suspend or close your account if:

• You breach any terms of this agreement
• We suspect fraudulent, illegal, or suspicious activity
• Verification documents are not provided within requested timeframes
• You provide false or misleading information
• You engage in bonus abuse or advantage play
• We are required to do so by regulatory authorities
• Your account remains dormant for an extended period

8.2 Voluntary Closure

You may close your Rooli Casino account at any time by contacting customer support. Upon closure:

• Any remaining real money balance will be returned to you after verification
• Bonus funds and pending bonuses will be forfeited
• Pending withdrawals will be processed according to standard procedures
• Access to your rooli casino login will be permanently disabled

8.3 Dormant Accounts

Accounts with no login activity for 12 consecutive months are considered dormant. We may charge a monthly dormancy fee after this period until the account balance reaches zero or the account is reactivated.

9. Intellectual Property

All content, materials, and intellectual property on Rooli Casino, including but not limited to:

• Website design and layout
• Logos, trademarks, and brand elements
• Software and gaming content
• Text, graphics, and multimedia materials
• Database structures and compilations

Are owned by Rooli Casino or our licensors and are protected by international copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Privacy and Data Protection

Rooli online casino is committed to protecting your personal information in accordance with:

• General Data Protection Regulation (GDPR)
• German Federal Data Protection Act (BDSG)
• Other applicable data protection legislation

For detailed information on how we collect, use, and protect your data, please refer to our separate Privacy Policy document. By using our services, you consent to the data practices described in our Privacy Policy.

11. Disclaimers and Limitations of Liability

11.1 Service Availability

While we strive to maintain continuous service, Rooli Casino does not guarantee:

• Uninterrupted access to the platform
• Error-free operation of all services
• Availability of specific games or features at all times
• Immunity from technical issues, server downtime, or maintenance periods

11.2 Limitation of Liability

To the maximum extent permitted by law, Rooli Casino shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our services
• Loss of profits, revenue, or business opportunities
• Data loss or corruption
• Technical failures beyond our reasonable control
• Actions of third-party service providers
• Gambling losses incurred through normal gameplay

11.3 No Warranties

Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Dispute Resolution

12.1 Complaints Procedure

If you have a complaint regarding Rooli Casino services:

1. Contact our customer support team through live chat or email with details of your complaint
2. We will acknowledge receipt within 24 hours and investigate the matter
3. A formal response will be provided within 14 business days
4. If you are unsatisfied with our response, you may escalate to our complaints management team

12.2 Alternative Dispute Resolution

If internal resolution attempts are unsuccessful, you may refer your complaint to:

• Our licensing authority's dispute resolution service
• Independent alternative dispute resolution (ADR) services
• Relevant gambling ombudsman or regulatory body

12.3 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Germany. Any disputes shall be subject to the exclusive jurisdiction of German courts.

13. Changes to Terms and Conditions

Rooli Casino reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Material changes will be notified to users via:

• Email notification to registered email addresses
• Prominent notice upon rooli casino login
• Announcement on our website homepage

Continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of Rooli online casino and close your account.

14. Miscellaneous Provisions

14.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14.2 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific game rules, constitute the entire agreement between you and Rooli Casino regarding your use of our services.

14.3 Waiver

Failure by Rooli Casino to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged in writing by us.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time without notice.

14.5 Third-Party Rights

These Terms do not confer any rights upon third parties. Only registered users of Rooli Casino have enforceable rights under this agreement.

15. Contact Information

For questions, concerns, or support regarding these Terms and Conditions or your rooli casino account, please contact us through:

• Live Chat: Available 24/7 through your rooli casino login dashboard
• Email: support@roollicasino.com
• Customer Support: Accessible through our website contact page